Q. Who is AnxietySolution.com? Who is Expert-Help? Who is the Midwest Center? What is your relationship with the Lucinda Bassett and the the Midwest Center?

• A. The Attacking Anxiety and Depression program was created by Lucinda Bassett. The program is published by the Midwest Center
• Dr. Barry Sussman is a psychologist who, several years ago, started testing the Attacking Anxiety and Depression program with his clients and patients in his own private practice. He was impressed with the program and with the results he saw in his clients and patients -- so impressed that he decided to make the program available to others through his Expert-Help.com and AnxietySolution.com group of websites.
• Dr. Sussman and AnxietySolution.com are fully authorized by Lucinda Bassett and the Midwest Center to offer the program.

Q. Who am I dealing with when I order the program through the Expert-Help or AnxietySolution websites? Why should I order from you? (There was a different toll-free number on the infomercial I saw).

• A. When you order the program from Expert Help or Anxiety Solution (either online at our websites at expert-help.com or anxietysolution.com, or by calling the special toll-free number 1-800-586-4014), you will receive exactly the same program you would receive if you ordered using any other authorized telephone number. You'll get the same bonuses that were advertised on TV. The price will be the same, and you'll get exactly the same payment terms. Your payment will be processed directly by the Midwest Center, and the Midwest Center will ship you the program direct. You'll also have the same great no-risk guarantee and return privilege.

Q. If it's all the same, why should I order the program from you?

• A. Here are some important reasons to order the Attacking Anxiety & Depression program through us.
• 1. Free Personal E-mail coaching: When you order the program online at expert-help.com or anxietysolution.com, or by using the special toll-free number 1-800-586-4014, you will receive 30 days of free e-mail coaching from Dr. Sussman to get you quickly up-to-speed with the program
• 2. Personal handling and follow-up on your order: When we receive your order, we will personally make sure it is processed correctly, and we will do what we can to expedite delivery if that is important to you. If you have any concerns about your order, a simple e-mail to us will get you personal attention.
• 3. More support is available if you need it: If you find yourself in need of more support while you are working with the program, or after you've completed it, we are here to help. We try to answer your questions, or point you in the right direction to find the answers you are looking for. We can provide extra coaching (online, by telephone, or in person), or we'll try to help with a referral or recommendations on how to find the right professional or other resource.

Q. When I saw the infomercial on TV, they offered free videos if I ordered right now. Will I still get the extras if I order through you?

• A. Absolutely. You'll get exactly the same program, with the same bonus offers, the same payment terms, the same price, and the same no-risk guarantee.

Q. So how much is the program, anyway? They never tell you the price in the infomercial.

• A. The program is sold as a six month course, with a great payment plan. There is also a special no-risk trial offer now available. Here's how it works.
• When you place your order online at expert-help.com or anxietysolution.com, or order using the special toll-free number 1-800-586-4014, the entire program will be shipped to you for an initial payment of only $59.99 (plus S&H, which is usually only $19.95). Of course, major credit cards are welcome.
• Right now, we've got a special offer that is even better than that. If you call now, and request the special offer, the entire program will be shipped to you for NO INITIAL PAYMENT and for only $9.95 shipping and handling. That's right, $9.95 gets you the full program, shipped directly to you.
• So, you've paid only the first payment plus shipping and handling, or if you got in on the special offer, you've paid only $9.95 S&H, and you get the entire program to try at home for 30 days. You'll use the 30 days to check the program out thoroughly. You'll sample the lessons, listen to the tapes, read the manual. See if the program addresses your concerns. Take your time -- you've got 30 days to test out the whole program.
• Once you've checked the program out thoroughly, you'll then have two choices -- both completely up to you.
• If you think the program is worth the investment, you will keep it and pay for it over the next six months (without interest) under a great payment plan. If you don't think the program can produce great results in your life, you can return the program. If you've made the first payment, you'll get it back. You'll be out only the shipping and handling charge.
• Bottom line? If the program works for you, it is a wonderful bargain -- the whole program costs less than a few sessions with a professional, and you own it, so you'll have it to use whenever you need a refresher for the rest of your life. If the program doesn't look like it will work for you, you will simply return it.

Q. That still seems like a lot of money. Why is the program so expensive?

• A. The price structure is set by the program's publisher, and we've got no control over it. But let's take a look at the actual numbers. If you decide to keep the program after the 30 day free trial offer, you'll end up paying 6 monthly payments of $59.99 each, or a total of $359.94. If you pay that for a program that doesn't help you, or if you simply buy the program and put it on your bookshelf for "some time in the future", then the program is terribly expensive -- in fact, a terrible waste of money. But what if the program actually worked -- actually helped you overcome your anxiety and begin to make important changes in your life? Then what would it be worth?
• That's why we like the way the program is sold so much. You can order the no-risk 30 day trial. You can have the full program for 30 days to test it out thoroughly in the comfort and privacy of your own home. Then, it's up to you. If the program doesn't seem like it will work for you, you can return it. If it does, the price is a bargain, and you can pay it in small monthly payments over a six month period.
• Most people we talk to have already spent a small fortune on books, tapes, therapists, massage, medications, courses and more in search of something that can help them with their anxiety. In our experience, the Attacking Anxiety and Depression program can help. And it certainly wouldn't be the largest selling self-help program of its kind in the world if it didn't work for an awful lot of people (more than 500,000 at last count).

Q. How do I qualify for the free e-mail coaching offer?

• A. We want to make sure anyone who purchases the program gets off to a good start and is not having any problems with it. At this time, we are able to offer 30 days of free personal e-mail coaching to get you quickly up to speed. To qualify for this free coaching, you must use the special toll-free number 1-800-586-4014 or order online at AnxietySolution.com.

Q. I ordered the program last year, but lost the manual / a tape broke / my dog ate tape #7 / I bought the program used but need the manual / I ordered the program but want to return it / I'm concerned I've been charged incorrectly on my credit card / etc.

• A. For questions like these, you'll need to contact the Midwest Center's Customer Service Department directly. You can call them toll-free at (800) 944-9460. We will try to help in any customer service issue from the placing of the order to delivery of the program. Once the program is delivered to the customer, all other requests must be handled directly with the Midwest Center's Customer Service Department at (800) 944-9460. Remember, if you bought the program through us, and cannot get satisfaction after calling the Midwest Center's Customer Service number, we'll be happy to try to intervene in your behalf.

Q. On TV, they offered a free tape and information packet. Please send it to me.

• A. The free audiotape and information kit on the Attacking Anxiety and Depression program is only available direct from the publisher. You can get it by calling 1-800-586-4014. For faster service, you'll find everything in the information kit and more, including details of the money-back guaranty and special payment offer, at our website at AnxietySolution.com.
• If you decide to order the program, please be sure to use only the special toll-free number 1-800-586-4014, or order at our website at AnxietySolution.com. In this way, we will be happy to provide you with 30 days of free e-mail coaching to get you quickly up to speed with the program.

Q. I was wondering how I could find out about the research that supports the efficacy of the Attacking Anxiety and Depression Program.

• A. You'll find complete information about the program and some relevant research at our website at AnxietySolution.com. More details are available from the program publisher.

Q. I've tried everything. Nothing works. Why should I think the "Attacking Anxiety and Depression" program will work for me?

• A. We can't tell you for sure what this program might do it for you. The program is not magic -- it is simply an extremely well organized path to helping yourself with symptoms of anxiety, stress, and depression. The program has helped hundreds of thousands of people before you, and there is a substantial body of evidence that Attacking Anxiety and Depression does work. But there's no way to know for sure if the program is right for you without trying it, so it is certainly worth taking advantage of the risk-free 30-day trial offer.
• We do know how frustrating it can be to have tried things over and over with nothing seeming to work, and we want to encourage you not to give up.
• If medications haven't helped you, then you need to consider finding another doctor -- one who is a specialist in the symptoms you are experiencing -- who will keep trying different combinations of medications until you start feeling that it is helping.
• If you haven't found a therapist who has really helped, keep looking -- there is a specialist out there with the training and experience to help you.
• Finally, if self-help materials haven't helped, keep trying new ones. Insist on a risk-free money-back guaranty, so that you can find out if any specific program is truly helping you. A program like Attacking Anxiety and Depression is such a program. You can get the risk-free trial by calling 1-800-586-4014, or you can order it at our website at AnxietySolution.com.